AvihtTV TV prioritizes user privacy with a robust “Do Not Share or Sell My Info” page, empowering viewers to control their personal data under global standards like GDPR, CCPA equivalents, and East African data protection regulations. This comprehensive resource details your rights, submission processes, verification steps, and ongoing protections to ensure no sharing or selling of your information occurs without explicit consent. By exercising these options, users maintain full sovereignty over their viewing habits, profiles, and digital footprint across all AvihtTV platforms.avithtv​

Understanding Your Privacy Rights

AvihtTV recognizes fundamental rights to privacy, including the absolute right to opt out of any data sharing or sales. This covers personal identifiers (name, email, phone), behavioral data (watch history, search terms, binge patterns), technical metrics (IP address, device fingerprints, browser cookies), and inferred preferences (content genres, peak viewing times). No data is sold by default—AvihtTV’s business model relies on subscriptions and non-intrusive ads, using only anonymized aggregates for internal analytics like server load balancing or content acquisition decisions. Opting out immediately blocks all third-party transmissions, including ad tech firms, social platforms, research panels, or marketing affiliates, with retroactive effect on stored data where legally feasible. These rights extend to family profiles, guest sessions, and cross-device activity, promoting transparency in an era of increasing data scrutiny.avithtv​

Step-by-Step Guide to Submitting Requests

Exercising your rights is straightforward and accessible via multiple channels:

  • In-App/Web Dashboard: Log in at avithtv.com or open the app > Settings > Privacy Center > “Do Not Share or Sell My Info” > Toggle ON > Confirm via pop-up and receive instant email/SMS verification code.
  • Email Submission: Send to privacy@avithtv.com or feedback@avithtv.com with subject line “URGENT: Do Not Share/Sell My Info Opt-Out Request.” Include: full legal name, registered email/username, phone number, device models/OS versions, account creation date, and a brief reason (optional). Attach screenshots of prior data concerns if applicable.
  • Online Form: Visit avithtv.com/feedback-complaints/, select “Privacy & Data Rights” category, fill all fields (including opt-out checkboxes for sharing, selling, targeted ads), and upload supporting docs like recent billing statements.
  • Phone/Hotline (Rwanda Focus): Dial local support lines for verbal requests, transcribed and processed same-day.
    Processing timeline: Acknowledgment within 4 hours, full confirmation in 24-48 hours, with a unique 10-digit Opt-Out ID (e.g., AVI-OPT-1234567890) for lifelong tracking. Bulk requests for households accepted with primary account holder authorization.africa2trust+1​

Post-Opt-Out Changes and Impacts

Once activated, expect these immediate and lasting effects:

  • Advertising Shift: Personalized ads vanish; replaced by static, context-only banners (e.g., “Live Sports Now” during matches) unrelated to your history.
  • Data Handling: Personal data flagged as “Do Not Process” in databases—purged within 30 days (retained logs anonymized for 90 days max for audits/compliance).
  • Feature Adjustments: Recommendations default to popular/trending content; email newsletters unsubscribe automatically; push notifications limited to service alerts (outages, new features).
  • Third-Party Blocks: Integrations like Google Analytics, Facebook Pixel, or sponsor trackers fully disabled—no pixel fires, no API calls.
    Revocation process mirrors opt-out: Toggle OFF in settings or email with Opt-Out ID. Quarterly status reports emailed upon request, detailing compliance metrics.avithtv​

Comprehensive Data Coverage

The opt-out safeguards a broad spectrum of information:

  • Core Personal Data: Full name, contact details, payment tokens (never stored post-transaction), birthdate (if provided for age-gating).
  • Behavioral Insights: Playlists, pause/resume timestamps, ratings/likes, search autocomplete history.
  • Device & Network: MAC addresses, geolocation (city-level only), app crash logs, bandwidth usage.
  • Derived Data: Predicted interests, session durations, cross-app correlations (e.g., with partner news sites).
  • Special Categories: No collection of sensitive attributes like health inferences, religious affiliations, or political leanings—policy prohibits entirely.
    Exceptions: Purely operational data (e.g., fraud detection hashes) or court-mandated disclosures, always notified post-facto. Public metadata (show titles, air times) remains shareable.avithtv​

Identity Verification Protocols

To safeguard against unauthorized requests:

  • Automated Methods: Email OTP (6-digit, expires 10 mins), SMS (if phone linked), or app biometric (fingerprint/Face ID).
  • Manual Uploads: Government-issued ID (redacted except name/photo), utility bill, or recent transaction proof—files auto-deleted post-review (7 days max storage).
  • Family/Group Handling: Primary user verifies once; sub-profiles inherit unless overridden.
    Denials rare (e.g., mismatched details)—appeal within 7 days via dedicated form, with human review in <24 hours. No costs, ever.avithtv​

AvihtTV’s Full Data Practices Breakdown

Minimalist by design:

  • Essential Collection: Login credentials, IP for licensing, session cookies for continuity.
  • Optional/Opt-In: Analytics for UX tweaks (e.g., faster load times), A/B testing for features.
  • Partners & Processors: Strict contracts—no resale clauses, annual audits, EU Standard Contractual Clauses for international transfers.
  • Security Measures: AES-256 encryption, zero-knowledge proofs for payments, regular pentests.
    Full audits by independent firms (e.g., Rwanda’s data authority); policy updates announced 30 days in advance via app banners, email, and site notices. Download your data anytime via Privacy Center.avithtv​

Global Compliance and Regional Notes

Adheres to Rwanda Data Protection Law, Uganda’s DPA, Kenya’s 2019 Act, plus GDPR/CCPA for international users. California residents: Explicit “Do Not Sell” button. EU: Right to erasure/portability included. Changes logged publicly at avithtv.com/privacy-changelog.africa2trust​

Dedicated Support Channels

  • Primary Email: privacy@avithtv.com (24/7 monitoring, <24hr replies).
  • Secondary: feedback@avithtv.com for escalations.
  • Web Portal: avithtv.com/feedback-complaints/ with live chat (9AM-9PM EAT).
  • Phone: Rwanda +256-714-010-744;
  • regional hotlines listed on-site.
  • Social: @AvihtTV on X/Telegram for quick queries.